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Chapter

Terms of Service

Last updated: September 24, 2026

Section 11 requires you to settle disputes through individual arbitration, not in court or in a class action. You may opt out within 30 days.

These terms are an agreement between you and Powerful Systems, Inc., a Delaware corporation ("Chapter," "we," "us"). By creating an account or using Chapter, you agree to these terms and our Privacy Policy. If you do not agree, do not use Chapter.

1. Who Can Use Chapter

  • You must be at least 13 and live in the United States.
  • If you are under 18, a parent or guardian must agree to these terms for you. They are responsible for your use of Chapter.
  • If you use Chapter for a business, you confirm that you can agree to these terms for it.

2. Your Account

  • Give accurate information and keep your sign-in secure.
  • You are responsible for everything done with your account.
  • Tell us right away if someone uses your account without permission.

3. Consultants

If you are a consultant:

  • You must have permission to enter every family's and student's information, including information about children and learning needs.
  • You need a parent's permission before you enter information about a child under 13.
  • You are responsible for the information you enter and for following the privacy laws that apply to you.
  • We bill you through Stripe at the price and on the schedule we agree with you. Fees are non-refundable, except where the law requires a refund. We will give you notice before a price change.

4. Payments and Contracts Between Consultants and Families

Consultants can send families invoices and contracts through Chapter. The consultant is the seller and the other party to the contract. Chapter is not. Refunds and disputes about these payments and contracts are between the consultant and the family.

5. Rules for Using Chapter

Do not:

  • Break the law or violate anyone's rights.
  • Enter information about someone without the right to do so.
  • Upload harmful or illegal content.
  • Access accounts or data you are not allowed to access.
  • Copy or collect Chapter's content or school data with bots or scrapers.
  • Interfere with Chapter or try to reverse engineer it.

We may remove content and suspend or close accounts that break these rules.

6. Your Content

You own the content you put in Chapter. You give us permission to store, use, and display it to run and improve Chapter. This permission ends when you delete the content, except for copies we must keep by law.

7. School Information

School information comes from public sources and may be wrong or out of date. Some of it is generated by AI. Check important details with the school. Chapter does not give educational, admissions, legal, or financial advice.

8. Our Property

We own Chapter, its software, its design, and its compiled school data. You may use Chapter only as these terms allow. If you send us feedback, we may use it freely.

9. Ending Your Use

You may stop using Chapter at any time. To delete your account, email support@withchapter.com. We may suspend or close your account at any time if you break these terms or to protect Chapter or its users. Sections 6 through 13 still apply after your account closes.

10. Our Liability

Chapter is provided "as is" and "as available." We make no warranties of any kind, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not promise that Chapter will be accurate, available, or error-free.

We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. Our total liability for any claim is limited to the greater of $100 or the amount you paid us in the 12 months before the claim.

These limits apply as far as the law allows. You agree to cover our costs from any claim caused by your content or by your breaking these terms.

11. Arbitration

  • Talk to us first. Before you bring a claim, email support@withchapter.com and describe it. We will try to resolve it within 60 days.
  • Arbitration. If we cannot resolve it, a single arbitrator of the American Arbitration Association will decide it under that association's rules. The decision is final.
  • No class actions. You and we may bring claims only as individuals, not as part of a class or group.
  • Small claims court. Either of us may bring a claim in small claims court instead.
  • Opting out. To opt out of this section, email support@withchapter.com within 30 days after you first accept these terms.

12. Governing Law

Delaware law governs these terms. Any case that is not arbitrated will be heard in the state or federal courts of Delaware.

13. General Terms

  • We may change these terms. We will update the date at the top and tell account holders about important changes. If you keep using Chapter, you accept the changes.
  • These terms and our Privacy Policy are the full agreement between you and us.
  • If a court finds part of these terms invalid, the rest still applies.
  • You may not transfer these terms to anyone else. We may transfer them if our business changes hands.
  • We may send you notices electronically.

14. Contact Us

Powerful Systems, Inc.

support@withchapter.com